If any problems arise, it is impossible to get in direct contact with anyone in the company through their website. eSky Romania Reviews 305 • Average . Best regards, eSky.
Best regards, eSky . Best regards, eSky.
They have passed the buck from pillar to post and all the time just cost myself and my partner more money. I’ve just spoken to Monica who had told me that it’s not company procedure for me to speak to a manager, that any refunds go to a different department (that Ahmed has NEVER mentioned) and was even more unhelpful than the previous customer service advisor I have been dealing with.
They will, no doubt, say something under this message about their complaints department but that holds about as much faith as a chocolate teapot.
I would like to have my money back, and some sort of response, or communication on the process. At the same time, we would like to inform you that we are constantly monitoring the status of the notification and we will inform you about the refund. In your message include your full name, order number and a description of the situation. I have booked a flight with eSky.co.uk leaving London Stansted this Saturday going to Almeria, Spain.
Don't waste time and money.
We are counting on your understanding. At the same time, please note that the content of your comments may violate the interests and personal rights of eSky, as well as the users of this portal. 2 years ago.
23. 6.
Also it is their job to let the person know if the flight is not going ahead and they did not, i had to write so many emails then they got back.
To keep your Esky safe and secure. letter."
2 years ago. Kilmarnock, United... 4 posts. Best regards, eSky Travel.
Very unhappy, feel totally ripped off and there is nothing I can do other than hope the flight goes ahead. eSky Travel reported this review for breaching of Trustpilot guidelines. eSky Travel
As soon as we receive the refund from the airline, we will process it for you immediately.
I have emailed them several times. We will reply as soon as possible. I had booked my holidays with them in January 2020 from Dublin to Mexico return ticket.
Please, send us a message using the contact form: https://www.esky.com/about-us/contact and choosing the right category and topic.
We are thrilled that you have decided to travel with eSky. However I am not sure about the flight time as the email they have sent me states 16.45 however the boarding pass states 20.25. Please, wait for contact. We had a trip to riga in Latvia booked for October.
Good morning, we sent you a message yesterday. This company is so useless they do not follow their own rules about i am still getting emails from them saying i fly soon but my flight was for July 1st to end of August but here we are on the 27th August Also i got emails saying my flight was cancelled.
Due to travel tomorrow and my booking is pending and I made payment already...I made my payment like two weeks ago my flight to brussels was 171€now am traveliing tomorrow the pricr has risen to 409€ I don't understand what is happening please assist as soon as possible my flight is for tomorrow night..this is a bad experience cause there is no contact number to contact you.. Use e Dreams!!! You can read about our merits here: https://www.esky.com/about-us/prizes-and-awards. Now we have four individual flights that are cancelled with a month to go until we were due to go. Once again. Disgusting and I would agree with previous opinion that they have taken our money and ran with, with zero intentions of giving it back. My order number is esky.com 5242926342. I am still awaiting but nothing.
DO NOT EVER EVER TRUST this company, I booked 5 flight in December which were cancelled and flybe refunded esky immediately and have sent me an email of the refund including reference number of the financial transaction from flybe to esky from 26/12/2019.. prior to covid and flybe collapse and despite multiple unanswered emails they continue to hold my money against my will.THIS IS THEFT.
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